Head of Customer Excellence “We listen with empathy, act with insight, and create lasting impact.” Suppanut leads the Customer Excellence Team at ABACUS digital, where he is responsible for both the customer service unit—including chatbot and live chat agents—and the operations unit. Over the past eight years, he has played a transformative role in shaping the company’s customer experience strategy. Starting as a junior team member, Suppanut built the chatbot system from the

Head of DevSecOps "Understand the problem and context first, then select the right tool. Quality-driven solutions that are cost-effective, maintainable, and solve real business challenges." Navapon is the Head of DevSecOps team with extensive experience in cloud and cloud-native technologies. He specializes in implementing secure CI/CD pipelines and developing automation solutions that enhance development workflows, while maintaining robust security standards. As an AWS Commu